Customer Service Portal

Privacy during your appointment

Modified on Wed, Dec 14, 2022 at 6:35 PM

As recommended by telehealth.hhs.gov, private location examples include:


  • Private room of your home

  • Your car

  • Private room in a friend or relative's home

  • Outdoors, away from other people


Note: If you are doing a consult with a family member or friend near you then you must disclose this information to your doctor so they can document in your medical chart. Generally as a patient it is your responsibility to ensure adequate privacy is maintained during your personal health consultation online. 

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