Here at YourMD.Online, we strive to provide high-quality telehealth services through our partnership with United Medical Group. In order to ensure a positive and productive experience for both our patients and providers, we have developed a patient etiquette policy for our telehealth platform, www.yourmd.online.

Be punctual for your virtual appointment. Log in a few minutes before your scheduled time to ensure a smooth and timely visit.

Dress appropriately for your virtual visit. You may be seen on camera, so it is important to present yourself professionally.

Provide accurate and complete information about your medical history and current symptoms. This will help your provider make an accurate diagnosis and provide appropriate treatment.

Communicate clearly and respectfully with your provider. They are here to help you, so please let them know if you have any questions or concerns.

Follow your provider's instructions and recommendations. They are the medical experts and their advice is based on the best available information and care for your condition.

Respect the privacy of other patients. Do not share personal information or discuss confidential matters during your virtual visit.

Understand that telehealth is not a substitute for emergency care. If you are experiencing a medical emergency, please call 911 or seek immediate in-person medical attention.

Understand that prescriptions for certain medications may not be provided through our telehealth platform and may require referral to a specialist or in-person visit.

By following these guidelines, patients can help ensure a positive and productive experience for all parties involved in the telehealth visit. We at YourMD.Online, appreciate your cooperation and support in maintaining a professional and respectful environment for our telehealth service.