Customer Service Portal

Privacy Policy

Modified on Tue, Feb 15, 2022 at 12:21 PM

Last modified: February 3rd, 2022

Patient Privacy Policy


Introduction

YOURMD.ONLINE, LLC on its own behalf and on behalf of its affiliates and/or wholly-owned subsidiaries (collectively referred to as "YOURMD.ONLINE", "we", "us", or "our") respects your privacy and is committed to protecting it through our compliance with this policy. YOURMD.ONLINE owns and operates (i) various publicly available websites, including without limitation, mdrx.online, bharatdoc.online, bharatdoc.in, bharatdoc.com, and yourmd.online (collectively, "Websites") and (ii) various web and mobile-based sites and applications that require you to create an account in order to use any of the Services (collectively, "Platforms"). This policy describes the types of information we may collect from you or that you may provide when you visit the Websites and Platforms, and our practices for collecting, using, maintaining, protecting, and disclosing that information (the “Privacy Policy”).

This Privacy Policy may not apply to information collected from you that is identifiable, protected health information (“PHI”) and therefore governed by the Health Insurance Portability and Accountability Act ("HIPAA"). Notwithstanding anything to the contrary herein, how we use and disclose such PHI shall be in accordance with our Notice of Privacy Practices.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is to not use our Websites and Platforms. Your access and use of the Websites and Platforms is subject to your agreement with this Privacy Policy and our Terms and Conditions. By accessing or using our Websites and Platforms, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy below). Your continued use of our Websites and Platforms after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.

Our Privacy Policy explains:

● Information That We Collect About You

● How We Collect Your Information

● How We Use Your Information

● Disclosure of Your Information

● Accessing, Correcting, and Choices About Your Information

● Data Security

● Changes to Our Privacy Policy

● Contact Information

This Privacy Policy applies only to information we collect at and through our Websites and Platforms. Our Websites and Platforms may contain links to third-party sites that are not owned or controlled by YOURMD.ONLINE. We are not responsible for the privacy practices of other sites and applications.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Websites and Platforms.

Information You Provide to Us

For certain activities, such as when you register to use our Websites and Platforms, create an account, subscribe for and use our services, contact us directly, or otherwise communicate with us, we may collect some or all of the following types of personal information:

● Contact information, such as your full name, address, email address, phone number, date of birth, driver’s license or other government identification number;

● Username and password;

● Personal health information, including information about your diagnosis, previous treatments, general health, and health insurance;

● Records and copies of your correspondence if you contact us;

● Responses to surveys that we might ask you to complete for research purposes;

● Details of transactions you carry out through our Websites or Platforms and of the fulfillment of your services;

● Payment information, such as your credit card number, expiration date, and credit card security code; and

● Any other information you provide to us.

We may combine such information with information we already have about you.

You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Websites or Platforms, or transmitted to other users of the Websites or Platforms or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. We cannot control the actions of other users of the Websites or Platforms with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Websites and Platforms, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

● Details of your visits to our Websites and Platforms, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Websites and Platforms; and

● Information about your computer and internet connection, including your IP address, your mobile device’s GPS signal, information about nearby WiFi access points and cell towers, operating system, and browser type.

The technologies we use for this automatic data collection may include [review and add/amend as necessary]:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Websites and Platforms. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Websites and Platforms; and

Flash Cookies. Certain features of our Websites and Platforms may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Websites and Platforms. Flash cookies are not managed by the same browser settings as are used for browser cookies.


Restrictions on Gathering Information from Children Under Age 18

The Websites and Platforms and the services provided through the Websites and Platforms are only for users of the age of 18 or older. If you are under the age of 18, you must not attempt to register with us or provide any personal information about yourself to us at any time. If you are under the age of 18 and wish to create an account with us, your parent or legal guardian must create the account, submit your personal information, and agree to the Terms of Use and this Privacy Policy on your behalf. If you believe we have collected personal information from someone under the age of 18, please email us at [support@yourmd.online] or call us at [1-888-996-8763]

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

● To present our Websites and Platforms and their contents to you;

● To provide you with information, products, or services that you request from us;

● To fulfill any other purpose for which you provide it;

● To register and service your account;

● To provide you with notices about your account;

● To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;

● To notify you about changes to our Websites and Platforms or any products or services we offer or provide through them;

● To fulfill and deliver services and prescriptions;

● In any other way we may describe when you provide the information; and

● For any other purpose with your consent.

Disclosure of Your Information

Your healthcare providers will have access to necessary personal information in order to provide their services. When this occurs, we implement reasonable contractual and technical protections to limit their use of that information to provide the service.

Certain third-party service providers that help us operate and manage our Websites and Platforms will have access to your personal information in order to provide these services. When this occurs, we implement reasonable contractual and technical protections to limit their use of that information to help us provide the service.

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

● To fulfill the purpose for which you provide it;

● To our subsidiaries and affiliates;

● To contractors, service providers, and other third parties we use to support our business;

● To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all YOURMD.ONLINE's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information is held by YOURMD.ONLINE about our Websites and Platforms users is among the assets transferred;

● For any other purpose disclosed by us when you provide the information; and

● With your consent.

We may also disclose your personal information:

● To comply with any court order, law, or legal process, including to respond to any government or regulatory request;

● To enforce or apply our Terms and Conditions and other agreements, including for billing and collection purposes;

● To investigate, detect, suppress, prevent or take action regarding illegal or prohibited activities, suspected fraud, situations involving potential threats to the reputation or physical safety of any person; and

● If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of YOURMD.ONLINE, our customers, or others.

Accessing, Correcting, and Choices About Your Information

We strive to provide you with choices regarding the personal information you provide to us. You can access and update certain information we have relating to your account by logging into your account and visiting your account profile page. If you have questions about your personal information or need to update your information, you can email us at [support@yourmd.online] or call us at [1-888-996-8763].

You can close your account by logging into your account and visiting your account profile page, or you can email us at [support@yourmd.online] or call us at [1-888-996-8763]. If you close your account, we will no longer use your account information or share it with third parties. We may, however, retain a copy of the information for legal and archival purposes, and to avoid identity theft or fraud.

You can opt out of receiving marketing and promotional emails from us by using the opt-out or unsubscribe feature contained in the emails. If you delete your User Contributions from the Websites or Platforms, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Websites or Platforms users.

Subject to applicable law, you may withdraw your consent to uses and disclosures of personal information as outlined in this Privacy Policy. You must submit your request in writing to YOURMD.ONLINE. Withdrawing consent does not invalidate consent to any collection, use or disclosure of personal information to which you consented before your consent was withdrawn. If you withdraw consent or refuse further consent, YOURMD.ONLINE's ability to offer services to you may be limited

Data Security

We have implemented industry-standard physical, technical and administrative security

measures and safeguards designed to secure your personal information and protect your confidentiality from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

However, since the transmission of information via the internet is not completely secure, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. Any transmission of personal information is at your own risk. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. We are not responsible for circumvention of any privacy settings or security measures contained on the Websites or Platforms.

The safety and security of your information also depend on you. It is your responsibility to protect the security of your login information. We ask you not to share your password with anyone. Please note that certain emails and other communications you send to us through our Websites or Platforms may not be encrypted, and we strongly advise you not to communicate any confidential information through these means.

We maintain information in the United States of America and in accordance with the laws of the U.S.A. By using the Websites or Platforms and providing us with information, you understand and agree that your information may be transferred to and stored on servers located outside your resident jurisdiction and, to the extent you are a resident of a country other than the United States, that you consent to the transfer of such data to the United States for processing by us in accordance with this Privacy Policy.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the Privacy Policy has been updated on the Websites or Platforms' home page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Websites or Platforms and this Privacy Policy to check for any changes. Your continued use of our Websites following the posting of changes constitutes your acceptance of such changes.

Contact Information

To ask questions or comment about this Privacy Policy and our Privacy Practices, contact us at:

[support@yourmd.online]

[or via our toll-free number:

[1-888-996-8763]]

[To register a complaint or concern, please contact us at [support@yourmd.online].

or write to 

Attention: Privacy Officer

Subject: Regarding YourMD.Online Privacy Policy

304 S Jones Blvd

Suite 8760

Las Vegas, NV 89107

Any issue, dispute, claim or controversy between or among the parties, including any dispute, claim or controversy arising out of or relating in any way to this Privacy Policy, or any other dispute that you have with YOURMD.ONLINE (hereinafter, each a “Dispute” and collectively the “Disputes”), shall be governed by the applicable provisions of the Terms and Conditions

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