Dear Customer,

We wanted you to know about another way you might be able to pay for your telehealth services. If you have a Health Savings Account (HSA) or a Flexible Spending Account (FSA), you may be able to use those funds to pay for your telehealth services in a roundabout way.

HSAs and FSAs are tax-advantaged savings accounts that let you set aside money before you pay taxes to pay for qualified medical expenses, like telehealth services. By paying for telehealth services with your HSA or FSA, you can save money on taxes and possibly lower your out-of-pocket costs.

To use your HSA or FSA to pay for telehealth services, you just need to pay for them out of your own pocket and keep a record of the date of service and the amount paid. Then, you can ask your HSA or FSA provider to give you back the exact amount you paid for the telehealth service.

It's important to remember that not all HSA or FSA plans reimburse telehealth services, so you should check with your HSA or FSA provider to find out what their policy is. Also, in order to get reimbursed by the IRS, the telehealth service must be medically necessary.

We try to make it as easy as possible for you to get the care you need through our telehealth service. If you have any questions about using your HSA or FSA to pay for telehealth services or need help, please don't hesitate to get in touch with us. We're here to help you get the care you need and get through the process.

All the best,

Support Team